The highlight for today was to enjoy personable customer service from a prominent retailer. The culture of providing a bargin seems to have come at the expense of real customer service. Wherever I shop I seem to be served by robots just getting through their day. Today the assistant was genuinely willing to come out from behind the anonymity safe counter and answer my all too basic questions and I remained on her radar until I had completed what I had come for. I wonder what would be the best avenue to pass on compliments to her employer?
No comments:
Post a Comment